Jogodourado · jogodouradoo.com
This Privacy Policy explains how Jogodourado handles personal information when you use jogodouradoo.com or contact the venue. It is written to help you understand what information may be involved, why it is used and how to contact us about privacy.
This policy applies to personal information collected through the website, direct email or phone contact, reservation or seating enquiries, and other direct interactions with Jogodourado. It does not replace the privacy notice of an external provider where that provider independently handles a service. For a privacy question, you can write to [email protected] or call +61 8 8231 6742.
Personal information
01 · Direct contact
When you choose to get in touch, you may provide contact details and the content of your message. This may include your name, email address, telephone number and details included in a reservation, dining or Card Lounge enquiry. Information is collected because you choose to provide it, for example when you email [email protected], call +61 8 8231 6742 or otherwise ask us a question.
02 · Website visit
Use of jogodouradoo.com may generate technical and usage information needed to operate, secure and understand the site. This may include an IP address, browser type, device information, pages viewed, referring page, approximate location derived from an IP address and the timing of a visit. We use this type of information carefully and only as relevant to the operation and improvement of the website.
03 · Venue interaction
Information may also be created or provided through direct venue communication, seating enquiries, feedback or service-related correspondence. This can include details needed to understand and respond to your request, rather than information unrelated to it. Please avoid sending sensitive personal information unless it is reasonably necessary for your enquiry or you have first discussed the need to provide it with us.
A quiet precaution: only include the details needed for us to understand and respond to your message.
Purpose and care
We may use personal information for practical, venue-related reasons connected with your enquiry, the website and our responsibilities.
We may use your information to reply to questions, discuss dining or Card Lounge attendance, and communicate about a venue interaction you have asked us to consider. This helps us understand the context of your request and provide a relevant, considered response.
Where relevant, information may be used to help administer a reservation, seating enquiry or another service you have asked Jogodourado to provide. We use only what is reasonably needed to manage the request and associated communication.
Aggregated or usage-related information may help us assess website performance, improve content and make venue communications more useful. Any such use is undertaken in a manner consistent with this policy and the context in which information was collected.
We may use information where reasonably necessary to protect the website and venue, investigate concerns, maintain appropriate records or comply with applicable legal obligations. This is intended to support safe, reliable operations rather than to make assumptions about visitors.
Limited sharing
Jogodourado does not treat personal information as a commodity. We may disclose limited information only in the circumstances described below, where it is reasonably appropriate.
Carefully selected providers may handle limited personal information where needed to support website hosting, communication, professional advice or other operational services. Providers are expected to handle information only for the relevant service and with safeguards appropriate to the information and circumstances. We do not provide information simply because it may be useful to another organisation.
Information may be disclosed where reasonably necessary to comply with law, respond to a lawful request, protect rights or safety, or address suspected misuse of the website or venue services. We would consider the nature of the request and the information involved before making a disclosure, and would limit it to what is reasonably required.
Personal information may be relevant to a proposed or completed transfer, restructuring or similar change involving the business, where permitted by applicable law. This does not mean such a change is planned. If it occurred, information would be handled in accordance with this policy or a notified replacement policy where applicable.
We do not sell personal information. Personal information is not sold by Jogodourado to third parties.
Website information
Jogodourado.com may use cookies or similar technologies to help the website function, remember preferences where available, understand general usage and maintain security. These technologies can help us see how the site is being used at a general level and improve its operation over time. For more detail about cookies and available choices, please read our Cookie Policy.
The website may link to external websites that have their own privacy practices. Before providing personal information to an external site, you should review that site’s privacy policy. Jogodourado is not responsible for the privacy practices of websites that we do not control.
Care and retention
Jogodourado takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The safeguards used may include administrative, physical and technical measures appropriate to the nature of the information and the way it is handled. We review our approach as circumstances require, while recognising that different types of information and communication involve different practical considerations.
Personal information may be kept for as long as reasonably necessary for the purpose for which it was collected, ongoing service or operational needs, dispute resolution, record keeping and legal obligations. When information is no longer reasonably needed, we may delete it or de-identify it where appropriate. A request for deletion may be subject to limits where information must be retained for a lawful record-keeping or other legitimate purpose.
Practical requests
You may contact Jogodourado to request access to personal information held about you, or to ask for information to be corrected if it is inaccurate, incomplete or out of date. Please provide enough detail to identify your request and help us locate relevant information. Requests will be handled in accordance with applicable privacy requirements and the circumstances of the request.
If you have a concern about the way personal information has been handled, please contact Jogodourado and include a written description of the concern and any relevant context. We will consider the information you provide and respond as appropriate to the matter raised. You can send a privacy concern to [email protected].
Further information
Children and young people
The website is not intended to knowingly collect personal information from children without appropriate involvement of a parent or guardian. If you are a parent or guardian and believe a child has provided personal information to Jogodourado, please contact [email protected] so we can consider the information and the appropriate next steps.
Overseas disclosure
If personal information is handled by a service provider located outside Australia, Jogodourado will take reasonable steps appropriate to the circumstances and applicable privacy requirements before the information is disclosed. This is a conditional measure: no particular country, provider or data location is assumed by this policy.
Changes to this Privacy Policy
Jogodourado may update this policy from time to time and will publish an updated version on jogodouradoo.com with the effective date shown at the top of the page. We encourage you to review the policy periodically, particularly before providing information through the website or a direct enquiry.
Current published version: .
Privacy correspondence
For questions about this Privacy Policy, an access or correction request, or a concern about privacy handling, please contact Jogodourado in writing or by telephone. Email is the primary written contact route for privacy matters, and the telephone number is available if you prefer to speak with the venue.
[email protected] +61 8 8231 6742Jogo Dourado · Adelaide
Jogo Dourado welcomes guests aged 18 and over to the Card Lounge. Please confirm that you meet this age requirement.
